Privacy Policy
A legal disclaimer
**Last Updated: August 16, 2025**
Welcome to LumiGlow Teeth Whitening Studio ("we," "us," or "our"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website (https://www.lumiglowstudio.com) or use our customer resource application (collectively, the "Services"). By using our Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you conduct a transaction on our website or customer resource application, as part of our business processes, we collect personal information you provide, such as:
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Your name
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Phone number
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Email address
This information is collected to facilitate transactions, provide proper customer follow-up, and maintain accurate record-keeping.
Text Messaging Originator Opt-In Data and Consent
If you opt in to receive text messages from us, we collect specific opt-in data and consent information. This information is used solely to manage your text messaging preferences and deliver communications you have requested.
2. How We Use Your Information
We use the personal information you provide for the following purposes:
- Transaction Processing: To complete and manage transactions you initiate on our website or customer resource management tool.
- Customer Follow-Up: To provide support, respond to inquiries, and ensure a positive customer experience.
- Record-Keeping: To maintain accurate records of transactions and interactions for business and legal purposes.
- Text Messaging: If you opt in to text messaging, we use your opt-in data and consent to send you requested communications, such as updates or notifications.
3. Sharing Your Information
We are committed to protecting your personal information and do not share it with third parties or affiliates for marketing or promotional purposes. Specifically:
- Your name, phone number, and email address will not be shared with any third parties or affiliates for marketing or promotional purposes.
- Your text messaging originator opt-in data and consent will not be shared with any third parties under any circumstances.
We may share your information only in the following limited cases:
- Service Providers: We may share your information with trusted service providers who assist us in operating our Services (e.g., payment processors or hosting providers), but only to the extent necessary to perform their services. These providers are contractually obligated to protect your information and not use it for other purposes.
- Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena, court order, or other legal process.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, but we will ensure it remains protected under this Privacy Policy.
4. Your Choices
- Text Messaging Opt-In: If you opt in to receive text messages, you may opt out at any time by following the instructions provided in the messages (e.g., replying "STOP" or using a provided link).
- Access and Correction: You may contact us to request access to or correction of your personal information, subject to verification of your identity.
5. Data Security
We implement suitable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
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6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including transaction processing, customer follow-up, record-keeping, and compliance with legal obligations.
7. Children’s Privacy
Our Products and Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised "Last Updated" date.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
LumiGlow Teeth Whitening Studio
(909) 321-9050
9000 Foothill Blvd. Suite 106
Rancho Cucamonga, CA 81730